How We Work

NOT YOUR TYPICAL
IT RELATIONSHIP.

Most IT providers react. We build. There's a structured way we engage with every client — designed to get you protected fast and keep you that way.

The Process

ASSESS. SECURE. REPORT.

01
Phase One

WE FIND WHAT’S ACTUALLY BROKEN.

Before we touch anything, we look at everything. A full assessment of your current environment across all seven security layers — not to sell you something, but to understand exactly where you stand. Most businesses are surprised by what we find. Not because the problems are exotic, but because nobody had ever looked carefully enough to see them.

  • 7-layer security assessment
  • Network and endpoint discovery
  • Vulnerability and compliance scan
  • Documented findings — plain language, no jargon
02
Phase Two

WE BUILD THE DEFENSE.

Once we know what we’re working with, we get to work. We deploy and configure the full security stack — endpoint protection, email security, network monitoring, backup and recovery, privileged access controls, and user training. Everything is documented. Everything is tested. You don’t go live until we’re confident it’s right.

  • Sophos endpoint and email security deployment
  • Network segmentation and firewall configuration
  • Backup and disaster recovery setup with verified restores
  • Security awareness training and phishing simulation
  • Privileged access management
03
Phase Three

WE PROVE IT’S WORKING.

This is where most IT providers disappear. We don’t. Every month you get a clear picture of what happened in your environment, what we caught, what we fixed, and where your security posture stands across all seven layers. No guessing. No ‘trust us.’ Just evidence.

  • Monthly security posture report
  • Threat and incident summary
  • Layer-by-layer status across your environment
  • Compliance documentation for HIPAA and cyber insurance
Service Tiers

CHOOSE YOUR LEVEL OF PROTECTION.

T1

MANAGED SECURITY

$100/workstation/mo
+ $350/office · 1 server included
  • All 7 security layers covered
  • Sophos endpoint and email protection
  • 24/7 SOC monitoring and MDR
  • Automated patch management
  • Backup monitoring and verification
  • Security awareness training
  • Monthly security report
  • Help desk support (business hours)
Learn More →
Not Like the Others
The Difference

WE'RE NOT MANAGING YOUR TICKETS. WE'RE PROTECTING YOUR BUSINESS.

There's a version of managed IT that's really just a help desk with a monthly retainer. You call when something breaks. They fix it. You pay. Repeat. Nobody's watching the environment. Nobody's thinking about what happens when the ransomware hits on a Friday night.

iON is built differently. The SOC is watching your environment 24 hours a day. The MDR team responds to threats in real time, not the next business morning. The monthly report isn't a formality — it's evidence that the system is working. We're not here to keep the lights on. We're here to make sure nothing catastrophic happens. That's a different job, and it requires a different kind of company.

What to Expect

THIS IS WHAT THE RELATIONSHIP ACTUALLY LOOKS LIKE.

01

You Stop Thinking About IT

That’s the goal. Once we’re deployed and running, technology stops being something you worry about. It works. When something happens, we handle it. You’ll know what happened, but you won’t have to manage it.

02

You Get the Full Picture

No minimizing. No ‘everything’s fine’ when it isn’t. If there’s a threat, an incident, or a gap we’ve identified, you hear about it clearly — what it is, what we did, and what we’re changing.

03

We Earn Your Trust Every Month

The monthly report isn’t just documentation. It’s us showing our work. Every month you can see exactly what’s running, what we caught, and where your posture stands. Trust through transparency.

04

We Grow With You

As your business changes — new staff, new locations, new compliance requirements — the security program evolves with it. We’re not a set-it-and-forget-it vendor. We’re a long-term partner.

Ready to Start

LET'S FIND OUT WHERE YOU STAND.

The first step is a free security assessment — 21 questions, five minutes, instant results across all seven layers. No sales call required.